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Welcome to the Amador Water Agency
 
The Amador Water Agency serves approximately 10,000 customers in Amador County today and is the primary provider of drinking water. In addition to residents and businesses in unincorporated areas, the Agency sells water to the cities of Ione, Jackson, Plymouth, Sutter Creek, Amador City and several special districts.

 

AWA Office Hours are
8:00 a.m. to 4:30 p.m
Monday through Friday

 

AWA’s Online Bill Pay System offers customers interactive On-Line Billing and Payment services:     
                 
 (https://amadorwater.merchanttransact.com/)

  • Make a one-time payment
  • Set up recurring payments
  • Pay with a credit card
  • Pay directly from a bank account
  • Receive email billing notices
  • Review billing and payment history
  • Review usage history

If you need assistance setting up your account, please call AWA Customer Service desk at 209-223-3018.

 

Latest News:

07/20/17

gsl

WATER AGENCY SAVES RATEPAYERS MILLIONS
In recent years, the Amador Water Agency has successfully completed numerous projects and implemented programs that improve service and save our ratepayers millions of dollars.  Examples of cost saving projects include:

  • The Gravity Supply Pipeline project (pictured) is now saving the Agency about $250,000 annually in energy costs formerly spent on pumping water uphill
  • The Ione Water Treatment Plant Backwash Recycling Facility is reducing wastewater disposal costs by about $100,000 annually
  • Grants totally more than $7.5 million are resulting in water system improvements to save water, improve water system pressure and flow, reduce leakage, improve water quality, and enhance fire-fighting capabilities at no cost to our ratepayers
  • A hydroelectric generator at the Tanner Water Treatment Plant is providing net energy benefits of more than $85,000 annually; a second hydroelectric generation facility is planned for the reservoir serving the Ione Water Treatment Plant and will provide net energy benefits exceeding $110,000 annually when it is complete in a couple of years
  • Outsourcing of billing and collection functions and automating meter reading is reducing administrative costs
  • A new vehicle lease program is saving the Agency costs for maintaining and replacing aging vehicles and equipment.

Water Agency staff work tirelessly every day to help ensure uninterrupted, high-quality water service at affordable rates.

07/19/17

save water

HOW WATER CONSERVATION AFFECTS WATER RATES
Californians are making water conservation a way of life. In Amador County, AWA customers are using about 16% less water this summer than in 2013. What is good news for the state’s water conservation goals is making it tough for rural water agencies – while water sales and therefore revenues go down significantly, the costs to deliver water to all AWA customers from Camanche to the high country don’t change much.

A recent study by an outside financial expert determined that current AWA water rates and charges are not enough to cover operating, maintenance and replacement costs.  The Amador Water Agency will be considering adjustments to water rates during a public hearing on August 15. The proposal would establish water rates effective from October 2017 through July 2021. For most residential customers, the initial water rate adjustment would increase water bills by $4.31 per month.  Subsequent annual adjustments would be limited to between $2.57 per month and $3.03 per month. 

Under the proposed water rates, the water usage rate for most water service customers will remain unchanged at the current amount of $2.44 per CCF (Unit) from now through at least July 2021.

Additional information on the proposed adjustments to the Agency’s water rates and charges, and the financial challenges facing the Agency is available at http://www.amadorwater.org/PDFdocs/Rates/6-23-17%20Final%20Rate%20Report.pdf

 

07/19/17 Boil advisory for Main break in Sutter Creek has been lifted. All water quality tests results are good.

7/17/17 this afternoon
MAIN BREAK IN PROGRESS-SUTTER CREEK.
Customer Service is making calls to all 37 affected customers regarding the main break. Customers on Via Verde and Del Vista are being advised to boil their water until water quality tests come back tomorrow afternoon. Calls will be made once the sample results are in. This water outage is temporary while crews repair the main. Once water is back in service you may experience some air in the lines. Turn on your taps and flush the air out. Check back here or call 209-223-3018 with any questions you may have.


7/17/17 this morning
Construction and Water treatment crews worked diligently all day Friday cleaning the filters at the Ione treatment plant. Once cleaning was completed, they added 2" of Granular Activated Carbon (GAC) to the filter beds which should aide in the removal of the Taste and Odor issues.
The Ione Water Treatment Plant Expansion project is at 100% design phase and construction will begin this fiscal year. First up in this project is to completely rehabilitate the filters.

7/14/17
We take your concerns seriously here at AWA. With all the worry over Cyanotoxins, AWA consulted with our regulator at Division of Drinking Water to discuss the matter further. After speaking with an algal specialist we decided to take 3 samples for a complete series of Cyantoxins to an independent lab in Sacramento. We took samples from the raw water coming into the Ione plant, the finish water leaving the plant and finally a sample out in the distribution system. The results are in! All samples were ND (Non-Detect) for the complete series on Cyanotoxins. A picture of the sample results is shown below.

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7/13/17 Tour Invite:
Operations Manager, Damon Wyckoff is offering up tours for those who would like to visit the Ione Reservoir and the Ione Treatment plant on July 20th from 9am- noon. Space is limited to 10 so if you would like to take a tour and learn more about the taste and odor issues in Ione please use the Contact Us feature on this page to reserve a space. We will confirm with you.

Key Contacts:

Questions or Concerns? Please Contact Us at 209-223-3018 or

Contact our State and County Regulators:

Tahir Mansoor, Division of Drinking Water 209-948-7879

Mike Israel, Amador County Environmental Health 209-223-6439

Dr. Rita Kerr, Public Health Officer 209-223-6407


To our Ione Customers:

It is unfortunate that you are experiencing unpleasant taste and odor in the drinking water supply. The raw water reservoir that supplies your community in Ione “turns-over” annually. This is a normal and natural process for reservoirs. Meaning that the colder water at the bottom of the reservoir gradually gets warmer and the water supply essentially flips. This can often lead to the formation of elevated levels of taste and odor. The Amador Water Agency does have treatment processes in place to control taste and odor at the Ione Treatment Plant. When our Operators noticed higher than normal odors in the raw supply adjustments were made to address the issue. However, some water with elevated taste and odor did enter the Distribution System in Ione.

While undesirable, water with elevated levels of taste and odor is completely safe to drink. The Agency takes complaints of taste and odor seriously. Our distribution staff has worked diligently to flush this water from our distribution system and we are confident this issue is being resolved.

Moving forward, the Amador Water Agency will continue to work to minimize the formation of taste and odor. It is our objective to provide the highest water quality possible. Our crews will continue to work every day to meet that objective.

 

AWA Storm Damage

Preston Pump Station Damage

AWA Directors vote to form local Groundwater Sustainability Agency
Paul Molinelli Jr. sworn in as District 1 Director

Letter to customers regarding Disinfection ByProducts- Central Amador Water Project (CAWP)




Mission Statement

To enhance the quality of life in Amador County by providing safe, reliable water, waste-water, conservation and reclamation services. We will accomplish this as a professional team dedicated to public transparency, community partnerships and excellent customer service.


Long Term Water Needs Study
Final

CAWP Draft EIR

Notice of Availability
CAWP Draft EIR

Water System Financial Plan and Rate Update Study Final Report

Water Rate Notice

Quarterly Newsletter

Press Releases
Camanche Tank Groundbreaking
CAWP CDBG Project Update
New Water Source for Lake Camanche Village Moves Forward
River Pines PUD requests merger with AWA
Long time Agency employee retires after 32 yrs
Buckhorn Project Update
Buckhorn Groundbreaking
Where does your water come from map of AWA service areas.



Amador Water Agency
12800 Ridge Road
Sutter Creek, CA 95685
209-223-3018
FAX 209-257-5281
Hrs: 8:00 a.m. - 4:30 p.m.
Monday - Friday
Closed Weekends & Holidays
24 Hr. Emergency Phone
209-223-3018

© Amador Water Agency 2015